MOBILCOFFEE   Technology, computer, auto and Business

What Method of Deployment Is Most Efficient for Your Multi-Site Technology Rollout?

The Deployment Method is part of the Rollout Services Model within the Technology Rollout System. While the Rollout Services Model determines what services will be utilized for a project, the Deployment Method defines how the services are deployed to each site as well as the field technician requirements.

Understanding the Deployment Methods
There are many options when it comes to delivering rollout services. Our second White Paper explains and compares the primary Deployment Methods used for nationwide and international, multi-site technology rollouts. These include the:

Local Multi-Service The technology rollout company minimizes the number of local field technicians to deploy multiple services in as few truck rolls as possible. Each technician specializes in multiple services and is managed and supported by the technology rollout company.
Single-Service Multi-Resource
The technology rollout company uses multiple local field technicians. Each technician specializes in a single service.
Non-Local Service
The technology rollout company uses a single group of technicians as its field force. These non-local technicians travel to each site from a central location. Each technician may or may not specialize in multiple services.
Additional Methods: Hybrid A number of variations of the three basic methods may exist as hybrid methods, each with their own advantages and disadvantages. Read the rest of this entry »

What You Need to Know about Your Technology Rollout Company’s Internal Resources

Each company’s internal organization may differ, but when it comes to multi-site technology rollouts on a nationwide or global scale, there are key job responsibilities to be examined that apply across the board for the Rollout Delivery Team.

6 Key Job Functions of the Rollout Delivery Team
The most important aspect of Internal Resources from a rollout success standpoint is the Rollout Delivery Team Configuration. And that configuration should be made up of the following job roles:

Program Manager
Project Manager
Project Facilitator
Warehouse Manager
Technology Manager
Partnership Manager

Though not included as part of the Rollout Delivery Team, the Web-based Software Application should not be overlooked as a valuable asset to rollout success!

Also, though the specific titles may differ from company to company, the key job functions and specific duties should be the same. For details on these key job roles, please refer to our upcoming white paper, Nationwide Rollout and Global Technology Deployment Internal Resources Requirements.

The 5 Rollout Delivery Team Configurations
As previously mentioned, the job functions above are not the only important aspect of the technology rollout company’s Internal Resources. Their configuration as part of the Rollout Delivery Team defines the interaction and project flow from start to finish.

There are 5 types of Rollout Delivery Team Configurations: Read the rest of this entry »

What are Some Issues to Watch for Before and After the Deployment Phase of my Technology Rollout?

While it is easy to look at the actual deployment of a technology solution as the main focal point for evaluating a technology rollout company, there actually four rollout phases to be aware of. These four phases include planning, scheduling, deployment and project close-out.

In each of these phases, there are items to consider in order to fully evaluate a technology rollout company’s capabilities.

Additional Issues to Watch for
Three primary issues to consider that come into play before or after the Deployment Phase of a technology rollout are listed below. While there are always additional items of consideration, these are some of the most critical that can have a devastating impact on your project deadline and budget.

Lack of Defined Scope of Work
A clear Scope of Work (SOW) is crucial to ensuring that all project requirements for the entire deployment are defined. It is a check-and-balance for all work that is performed as well as keeps everyone involved in the know about what is both expected and required for a successful technology rollout. Not having a defined SOW, which should be spearheaded by the technology rollout company, is a warning sign that the rollout is headed for major problems. Read the rest of this entry »

The Technology Rollout System and You

A Technology Rollout System consists of four parts: Process Structure, Rollout Services Model, Internal Resources and Partnerships.

You must have all four parts in place for it to be a true system of methodologies, which is necessary for a technology rollout company to be able to provide nationwide or global deployment services. And the benefits of a Technology Rollout System are considerable! These are just a few that you’ll enjoy:

Minimized project costs by providing less vendors and clearer communication through a defined Process Structure
Accelerated deployment time by utilizing an organized Deployment Method
Accountability through on demand site status updates via the Web-based Software Application
Scalability and flexibility to meet diverse project needs through the Rollout Delivery Team
Independent of equipment and technology which allows for the deployment of any legacy and new technologies by utilizing a unified Rollout Services Model
Highest quality of service Read the rest of this entry »

How to Lessen the Risks of Multi-Site, Nationwide Technology Rollout Failure

There are many problems that are plaguing the industry when it comes to deploying technology quickly and accurately in the field. The first step is to understand the problems and where they come from. The problem primarily stems from a lack of information about what it takes to deploy technology on a nationwide and global scale. Instead, we are subject to the same old sales pitch.
Same Sales Pitch
For as long as I can remember, traditional technology rollout companies have primarily established their capabilities from the following criteria:
1. Single Point of Contact for the Customer
2. Nationwide Partners
3. Software Application to Manage Rollout
However as I have realized (and hopefully you as well), nationwide rollouts are simply too complex for a simplified solution. You have to have a system of methodologies with defined processes in place in order to provide quality, speed, accountability, and minimized project costs.
Increase of Incapable “Rollout” Companies
Because of the lack of information within our industry and the incorrect viewpoints that have emerged as a result, there are many types of rollout companies that are simply incapable of implementing a project successfully. These include:
- Technology Rollout Companies with initial capabilities, but fail to deliver over the life cycle of the project.
- Technology Rollout Companies that cannot produce a consistent level of quality.
- Solution Providers without adequate resources to support multi-site rollouts
- Unethical companies Read the rest of this entry »